REFUND & RETURN POLICY
At LOUD MOUF, many of our pieces are custom-made, limited, one-of-one, or produced with significant time and craftsmanship. For this reason, we maintain a strict sales policy.
BODY ESSENTIALS
ALL BODY ESSENTIAL ITEMS ARE FINAL SALE.
Due to hygiene and sanitation considerations, Body Essentials cannot be returned, exchanged, or refunded once purchased.
Please review sizing information carefully before completing your purchase.
CUSTOM, COUTURE & MADE-TO-ORDER PIECES
Because custom and made-to-order garments are created specifically for each client, custom pieces are generally final sale and are not eligible for refunds.
If there is a legitimate sizing or fit issue, please contact LOUD MOUF within 14 days of confirmed delivery so we can review the issue and determine whether an alteration or fit adjustment is possible.
Any alterations, adjustments, or additional tailoring will be evaluated on a case-by-case basis.
Items returned without prior authorization will not be accepted.
DAMAGED OR ALTERED ITEMS
Items that have been:
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Worn
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Washed
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Damaged
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Altered by a third party
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Returned in unsellable condition
will not be eligible for a refund, exchange, alteration, or store credit.
SHIPPING
LOUD MOUF is not responsible for packages that are lost, stolen, delayed, damaged, or misdelivered by third-party shipping carriers once the package has been transferred to the carrier.
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an incorrect address is provided by the customer, LOUD MOUF cannot guarantee replacement, reimbursement, or recovery of the order.
ORDER ISSUES
If you believe your order arrived with a manufacturing defect or an issue caused directly by LOUD MOUF, please contact us within 14 days of delivery with your order number and clear photos of the issue.
Each case will be reviewed individually.
CONTACT
For questions regarding your order, sizing, or a potential fit issue: